Halo People Privacy Policy
Halo People values and respects the privacy of personal information in our care. We are committed to protecting your privacy and personal information by complying with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and other applicable Australian privacy laws and regulations.
Scope of this Policy
This Privacy Policy outlines how Halo People collects, holds, uses, and discloses your personal information, and how we maintain its quality and security. By using our services, visiting our website (www.halopeople.com), or providing us with your personal information, you consent to the practices described in this Privacy Policy.
What is Personal Information?
‘Personal information’ refers to any information or opinion about an identified individual, or an individual who is reasonably identifiable, whether true or not, and whether recorded in a material form or not.
What Personal Information Do We Collect?
The type of personal information we collect depends on your interactions with us and may include:
Names, addresses, email addresses, and phone numbers
Payment details
Any other information you choose to provide to us
How Do We Collect Your Personal Information?
We collect personal information directly from you in various ways, including:
When you communicate with us via our website, email, phone, or in writing
When you attend our events or subscribe to our mailing list
Through the use of cookies and website analytics
Why Do We Collect Your Personal Information?
We collect personal information to:
Provide you with products and services you request
Communicate with you and manage our relationship
Improve our products and services through feedback and surveys
Conduct marketing and research activities
Fulfill our legal and regulatory obligations
Use of Personal Information
We will only use your personal information for the purposes for which it was collected or as otherwise permitted by law. This includes:
Conducting our business operations
Responding to your inquiries and feedback
Marketing our products and services, with your consent
Marketing Communications
If you consent, we may use your personal information to send you marketing communications about our products and services. You can opt out of receiving these communications at any time by contacting us at hello@halopeople.com or clicking the “Unsubscribe” link in our emails.
Security of Personal Information
Halo People takes reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Our security measures include:
Educating our staff about their privacy obligations
Implementing technical security measures such as encryption, secure servers, and firewalls
Restricting access to personal information to those who need it for their work
Retention of Personal Information
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.
Access and Correction of Personal Information
You have the right to access the personal information we hold about you and to request corrections if necessary. Please contact us at hello@halopeople.com to make such requests. We will respond within a reasonable timeframe.
Complaints and Inquiries
If you have any questions, concerns, or complaints about how we handle your personal information, please contact us at hello@halopeople.com. We will investigate and respond to your complaint within a reasonable timeframe. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) for further assistance.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will be available on our website. Your continued use of our services, website, or provision of further personal information after any changes to this Privacy Policy will constitute your acceptance of such changes.
Contact Us
For any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: hello@halopeople.com.au